- Register - IT'S FREE:
Aside from receiving our newsletter we will mail you specials that will interest you and your clients. Registration is needed to receive a quotation regarding any of our promotional or clothing products, and is done in 5 easy steps.
- Request a quote:
Either fill in a cart with your promotional and clothing items and request them all at once, or individually place your requests as you go.
- Quotation ticket:
You will receive a response from us accepting that we received your email. On clothing and promotional items you will receive a receipt of what you requested. This is not a quotation; it merely confirms which items you were requesting prices on.
- Quotation response:
Your quotation request goes into queue with the estimators. A Creative Brands Rep will get back to you with in 24-48 hours. If you have not hear from us feel free to call us on 0861 699 996.
- Payment:
If you are happy with your quotation and would like to proceed with the job, contact your Rep to get the ball rolling. You will be sent a proforma invoice with payment terms. Once these have been accepted and initial payment made we can move forward with artwork.
- Artwork and branding:
Once your products have been selected and paid for, artwork can be emailed to your Rep or if you need artwork designed, we will get started!
- Samples and rendering:
3-4 working days from approved artwork you will have a digital sample/proof of your product. This needs to be signed off and returned to your Rep.
- Production:
Once artwork is finalised and full payment received your job goes into production. Please note if any artwork is changed you will have to go back into the queue for these changes to be made in our graphic department, meaning another 3-4 working days, and will be charged for additional time spent on the project.
Production time varies from order to order as we have various queues regarding items being branded in different ways. The following is a guideline:
Promotional Orders:
Small Orders: Usually 4-5 working days.
Medium Sized: Orders Usually 5-10 working days.
Larger Orders: Usually 8+ working days.
Print Orders:
Litho: 5 -7 Working days.
Digital: 1 - 3 Working Days.
Vehicle Branding: Between 5 - 10 working days.
Clothing Orders:
Custom: 2 - 3 weeks.
Stock: 5 - 7 Working days.
Production time will be confirmed with your Rep.
- Delivery:
On orders over R700.00 + VAT delivery is free of charge. Dependant on the size and weight, we will choose the best means of transport. This can take up to 72 hours on heavier items.
Creative Brands uses various delivery services depending on exact location and/or size of parcel. These are our general delivery guidelines:
Major Centres:
Small Orders:
Couriered to door 24-48 Hours
Large orders (usually over 10kg):
Couriered to door 48-72Hours
Small Towns or Outlying Areas
This method may vary greatly depending on specific geographical area and size of order. Usually one of the following methods is used:
Print Orders:
Couriered to door: 48-72 Hours
Counter to Counter: 2-5 Days
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